Even the best knowledge manager in the world has at least one project that flamed out spectacularly. But how many knowledge managers have conducted an autopsy to find the cause of death?By autopsy, I don't mean simply keeping a list of user complaints. What I have in mind is actually cutting the project open, digging... Continue Reading →
What are People Searching For?
What are people searching for and where are they looking? That's the question asked and answered in a thought-provoking article in the March 2008 issue of KMWorld. While working with an admittedly small sample, the survey yielded some interesting findings:- 62% of respondents said that they first search the Internet before searching more specialized resources... Continue Reading →
Above and Beyond KM 