Comments on: Overcoming Hurdles to Web 2.0 http://aboveandbeyondkm.com/2008/09/overcoming-hurdles-to-web-20.html A discussion of knowledge management that goes above and beyond technology. Tue, 07 Feb 2012 22:12:48 +0000 hourly 1 http://wordpress.org/?v=3.1 By: Mary Abraham http://aboveandbeyondkm.com/2008/09/overcoming-hurdles-to-web-20.html/comment-page-1#comment-108 Mary Abraham Mon, 29 Sep 2008 12:56:00 +0000 http://aboveandbeyondkm.com/?p=149#comment-108 Walter - <br/><br/>You're right. Sometimes the biggest impediment to KM progress is KM's track record. It's a lot harder to manage the people and process part of the technology-people-process components of every KM initiative. Accordingly, for every failure to handle change management effectively, for instance, we make the hurdles to new KM projects even higher.<br/><br/>- Mary Walter –

You’re right. Sometimes the biggest impediment to KM progress is KM’s track record. It’s a lot harder to manage the people and process part of the technology-people-process components of every KM initiative. Accordingly, for every failure to handle change management effectively, for instance, we make the hurdles to new KM projects even higher.

- Mary

]]> By: walteradamson http://aboveandbeyondkm.com/2008/09/overcoming-hurdles-to-web-20.html/comment-page-1#comment-107 walteradamson Mon, 29 Sep 2008 04:29:00 +0000 http://aboveandbeyondkm.com/?p=149#comment-107 It can also be reluctant because of past half-baked or half-funded efforts to introduce "KM" or some kinds of intranets or social networking, which they have supported, and which have failed.<br/><br/>The failures are most often on the social and user side - the change management and all the things that the real project sponsor should have done properly. But at the end of the day IT conveniently gets the blame for "another failed IT project". IT managers are learning to say no, or learning to give such projects a wide berth.<br/><br/>By the way I'm working with the CEO of a 5,000 person engineering company who having in the past prided himself on keeping his business units lean mean and independent, and now wants all to join in "social networking". This challenge is 10% IT and 90% business culture.<br/><br/>Walter Adamson<br/>www.digitalinvestor.com.au It can also be reluctant because of past half-baked or half-funded efforts to introduce “KM” or some kinds of intranets or social networking, which they have supported, and which have failed.

The failures are most often on the social and user side – the change management and all the things that the real project sponsor should have done properly. But at the end of the day IT conveniently gets the blame for “another failed IT project”. IT managers are learning to say no, or learning to give such projects a wide berth.

By the way I’m working with the CEO of a 5,000 person engineering company who having in the past prided himself on keeping his business units lean mean and independent, and now wants all to join in “social networking”. This challenge is 10% IT and 90% business culture.

Walter Adamson
http://www.digitalinvestor.com.au

]]> By: Mary Abraham http://aboveandbeyondkm.com/2008/09/overcoming-hurdles-to-web-20.html/comment-page-1#comment-105 Mary Abraham Fri, 26 Sep 2008 22:31:00 +0000 http://aboveandbeyondkm.com/?p=149#comment-105 Thanks, James. It's great to hear about successful deployments in law firms -- even if they happen by stealth and outside the firewall! <br/><br/>You're absolutely right about not getting fixated on the names (i.e., blogs and wikis), but rather focusing on the functionality. Once users begin to understand how these tools can simplify and enrich their lives, adoption rates should take off.<br/><br/>- Mary Thanks, James. It’s great to hear about successful deployments in law firms — even if they happen by stealth and outside the firewall!

You’re absolutely right about not getting fixated on the names (i.e., blogs and wikis), but rather focusing on the functionality. Once users begin to understand how these tools can simplify and enrich their lives, adoption rates should take off.

- Mary

]]> By: James Mullan http://aboveandbeyondkm.com/2008/09/overcoming-hurdles-to-web-20.html/comment-page-1#comment-101 James Mullan Fri, 26 Sep 2008 11:03:00 +0000 http://aboveandbeyondkm.com/?p=149#comment-101 Mary, thanks for the post, very interesting and I'll definitely make some time to read Ruth's article.<br/><br/>One of the things I think is great about Web 2.0 technologies is that you can just do them. So when we wanted to starting blogging internally and IT weren't able to provide us with a platform we started using the free Blogger platform instead and these blogs have been very succesful because we have been able to demonstrate their value and what they can. Having said that there were the usual barriers of encouraging people to move outside of their inbox and looking at the blogs as tools for collaboration and generating know-how rather then "for chat" which is how one person described them. <br/><br/>I'd also encourage people thinking about using these technologies not to use the terms Blogs and Wikis, as you say there is so much negative press attached to sites like Wikipedia using these terms can detract from the opportunities they provide and discourage people from using them. Mary, thanks for the post, very interesting and I’ll definitely make some time to read Ruth’s article.

One of the things I think is great about Web 2.0 technologies is that you can just do them. So when we wanted to starting blogging internally and IT weren’t able to provide us with a platform we started using the free Blogger platform instead and these blogs have been very succesful because we have been able to demonstrate their value and what they can. Having said that there were the usual barriers of encouraging people to move outside of their inbox and looking at the blogs as tools for collaboration and generating know-how rather then “for chat” which is how one person described them.

I’d also encourage people thinking about using these technologies not to use the terms Blogs and Wikis, as you say there is so much negative press attached to sites like Wikipedia using these terms can detract from the opportunities they provide and discourage people from using them.

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