Comments on: KM Bribery

By: Jonathan Denison

Jonathan Denison — Fri, 22 Jan 2010 12:26:28 +0000

Interesting perspective. I am in the process of trying to re-vitalise a KM programm in a large organisation with about 2000 agent who (hopefully) could benefit. Currently there are many tactical local initiatives, shared drives, web servers under people's desks, WIKI's, ad-hoc Sharepoint sites. What I think will benefit the organisation is moving to a more standardised way of collating knowledge, but we need to encourage people to change away from their existing tactical solutions onto a more strategic platform. Was considering using small incentives, bottle of wine here and there as a way to get some comms going and raise awareness of the new programme.

Your post is making me think twice …

By: Jonathan Denison

Jonathan Denison — Fri, 22 Jan 2010 07:26:28 +0000

Your post is making me think twice …

By: Maisam Najafizada

Maisam Najafizada — Thu, 21 Jan 2010 23:09:10 +0000

Reward in KM system. Bribing doesn't work in KM system.

By: Gestão do conhecimento sem suborno « myGC :: Gestão do Conhecimento

Gestão do conhecimento sem suborno « myGC :: Gestão do Conhecimento — Tue, 12 Jan 2010 00:24:16 +0000

[...] de encontrar um artigo assim no blog Above and Beyond KM chamado KM Bribery. Algo como “suborno na [...]

By: Jon Thorne

Jon Thorne — Mon, 11 Jan 2010 23:08:57 +0000

I agree with Mary … I can see the idea of incentivised senior managers according to the participation of their staff … just might work

By: Jon Thorne

Jon Thorne — Mon, 11 Jan 2010 23:07:34 +0000

Thanks. I have been playing with this idea on a new website called RespectExchange.com where people help each other.

The idea is that everyone is an expert in their own situation ... so everyone can help others ... at least a little bit.

I would welcome comments on the idea

Cheers Jon

By: VMaryAbraham

VMaryAbraham — Mon, 11 Jan 2010 18:52:24 +0000

Rick -

I have to thank David Gurteen for pointing me to Alfie Kohn. The challenge
Kohn makes is considerable. If we can't rely on relatively cheap sticks and
carrots, we're going to have to invest in helping people identify and
respond to their own instrinsic motivators. And, we're going to have to
provide environments that allow them to do the right thing. Both of these
are much more demanding of the parent, teacher, supervisor, employer,
knowledge manager, etc. than offering a bribe.

- Mary

By: VMaryAbraham

VMaryAbraham — Mon, 11 Jan 2010 18:47:33 +0000

That's a fair point, Doug. And, it illustrates the limits of rewards. You
can use a reward to convince your child to take one bite. After that,
you're likely going to have to sweeten the pot if you want them to eat
something they don't like. Adults aren't much different.

- Mary

By: VMaryAbraham

VMaryAbraham — Mon, 11 Jan 2010 18:44:57 +0000

That's an interesting case worth exploring further, Kevin. Were the KM
contributions generally of high quality?

- Mary

By: VMaryAbraham

VMaryAbraham — Mon, 11 Jan 2010 18:43:05 +0000

Thanks, Jon. This is a great example of acting on intrinsic
motivation.You're right that good things happen when we trigger the impulse
to altruism. A slightly more cynical person might say that you answered the
WIIFM question (what's in it for me) and then were able to help someone else
answer that question for themselves.

- Mary