Beyond knowledge management to better management
"America Borders on the Magnificent" was the tag line of a brilliant series of posters promoting travel to Canada in the 1980s. I proudly displayed these posters on my dorm walls and loved the look on the faces of my US classmates when the meaning of that tag line finally dawned on them. I was... Continue Reading →
Are the lawyers you know hiding from bad news? Whether you work in a law firm or an in-house law department, this is a question you have to ask yourself. As you survey the range of lawyer responses to the economic challenges of the last few years, think about the lawyers you work with. How... Continue Reading →
What's the future of the legal profession? And what role do technology and knowledge management play in the development of that future? These are the questions I've been pondering since I heard that Stephen P. Younger (President of the New York State Bar Association) had formed a Task Force to seize "an historic opportunity to... Continue Reading →
We pride ourselves on our ability to make logical decisions. Lawyers take this one step further, we believe we are trained to make dispassionate, logical decisions. In other words, objectively good decisions. So why do we make so many bad decisions? I'd suggest it's because our decision-making capacity is limited by our knowledge and self-awareness.... Continue Reading →
How well does your law firm manage its reputation on social media platforms? I recently had occasion to ask this question in the context of two meetings I happened to attend this autumn. In October, I was at a panel discussion in which a lawyer from another firm described an innovative new system his firm... Continue Reading →
What do your instincts tell you to do in the face of fear and uncertainty? Fight or flee? Fear of the much-discussed dangers of social media has pushed far too many organizations into flight mode or, in certain cases, into a state of deep denial. Some organizations that were willing to face those fears and... Continue Reading →
Above and Beyond KM 