Following the Curve: A Change Management Strategy for the Digital Workplace #KMWorld

Speakers: Monica Wiant, VP & Director of Internal Communications, U.S. Bank and Robert Peery, Director, Product Management, Moxie Software [These are my notes from the KMWorld 2013 Conference. Since I’m publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent I’ve made any editorial […]

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Keynote: The Role of Knowledge and Information in Crisis Management #KMWorld

Speaker: Dave Snowden, Chief Scientific Officer, Cognitive Edge Session Description: Crisis management has moved from planning to a day-to-day reality. However organizations are ill equipped to manage a situation where we are dealing with unknown unknowables or have to deal with multiple Black Elephants (something that changes everything!) competing for resources and attention. What is […]

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Creative & Agile Techniques to Facilitate Change #KMWorld

Speakers: Felicity McNish, Global Knowledge Management Leader, Aurecon; and Sue Stewart, Global Knowledge Culture Leader, Aurecon Session Description: Change is not one size fits all; it’s dependent and interdependent on the environment, the market, the organization, the strategy, the culture and the individuals involved to be prescribed in a cast-iron process. Compounding the change challenge […]

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Components of Effective Legal Project Management #LexMundi

Speaker: Lucy Dillon, Director of Knowledge Management at Berwin Leighton Paisner. [These are my notes from the 2013 Lex Mundi Knowledge Management Roundtable. Since I’m publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent I’ve made any […]

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Why is Senior Law Firm Management Now Driving Knowledge Strategy?

The panelists are Thomas Kennedy (Partner & Global Head of Knowledge Strategy, Skadden, Arps), Kenneth Bender (Partner, Paul Hastings) and Jack Bostelman (President, KM/JD Consulting LLC and former partner, Sullivan & Cromwell). [These are my notes from the 2012 Ark Group Conference: Knowledge Management in the Legal Profession.  Since I’m publishing them as soon as […]

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Knowledge Management Supporting Innovative Service Delivery #ILTA11

The speakers in this session: (i) Howard Nicols, Global Managing Partner, Squire Sanders & Dempsey; (ii) Brynn Wiswell, KM Associate, Baker Donelson; (iii) Scott Rechtschaffen, Chief Knowledge Officer, Littler Mendelson. [These are my notes from the International Legal Technology Association’s Conference 2011.  Since I’m publishing them as soon as possible after the end of a […]

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