Extranets:The Client Disconnect? #ILTA12

Session Title: Beyond Extranets! What Clients Really Want. Speakers; Scott Rechtschaffen (CKO, Littler Mendelson), Lynn Simpson (Knowledge Manager & Six Sigma Master Black Belt, DuPont), Meredith Williams (Chief Knowledge Management Officer, Baker Donelson). [These are my notes from the International Legal Technology Association’s 2012 Conference 2012. Since I’m publishing them as soon as possible after […]

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Do Clients Reject Your Transfusions?

The history of medicine is filled with all sorts of interesting lessons for lawyers and law firms. ¬†Consider the science of blood transfusions. ¬†According to the Wikipedia article on blood transfusions, the first recorded transfusion allegedly occurred in 1492 when an innovative (or perhaps desperate) physician suggesting reviving a comatose Pope Innocent VIII by giving […]

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