Bruce MacEwen: Why ROI is a Bogus Measure and What Might be Better#ILTA12

Bruce MacEwen needs no introduction. He is known world wide for his incisive commentary on law firm economics, the business of law and law firm strategy. You can find his thought-provoking posts at Adam Smith, Esq. [These are my notes from the International Legal Technology Association’s 2012 Conference 2012. Since I’m publishing them as soon […]

Share

Collaboration’s ROI

Collaboration is like motherhood and apple pie.  Who will publicly say that it’s a bad thing?  Nevertheless, many knowledge workers have private work habits that inhibit collaboration.  Further many of their organizations don’t do enough to change these behaviors.  Why?  In many cases, because they have not yet realized the enormous benefits that can accrue […]

Share

Envious of ROI

A newly-published article on knowledge management began with the following example to illustrate why organizations should even bother with a KM program: Siemens, the global telecommunications giant, recently won a $460,000 contract in Switzerland to build a telecommunications network for two hospitals in spite of the fact that its bid was 30% higher than the […]

Share

Blockchain Challenges

Session Description: Working closely with the UK Ministry of Defense, BAE Systems, ATOS and The Metropolitan Police, Ralphs’ company, ByzGen, designs and builds bespoke prototypes, proofs of concept and pilots.  He shares his real-world challenges, both technical and organizational, as well as tips for others starting to use distributed ledger technology. Speakers: Marcus Ralphs, CEO, […]

Share

AI Tech + Humans = Improved Bottom Line #KMWorld

Session Focus:  Semantic AI — how assisted intelligence improves human productivity. Metadata drives insight. Session Description: The AI hype is rapidly exploding into C-suites of organizations around the world and with good reason; the promise is compelling. The convergence of AI, robotic process automation (RPA), machine learning and cognitive platforms allows employees to focus their […]

Share

Assessing the Value of AI and Other Technology to the Law Firm

This session examines key issues in the approach law firms take to techology projects, whether sexy AI projects or more mundance technology infrastructure projects. Speakers: Philip Bryce, Global Director of Knowledge Management, Mayer Brown, Kingsley Martin, President & CEO, KMStandards LLC and Chief Contract Scientist, Akorda, Patrick Dundas, KM Associate, Schulte Roth & Zabel LLP, […]

Share

Turning KM from a Cost Center to a Profit Generator

Mara Nickerson, Meredith Williams-Range, and Evan Shenkman discuss how law firm KM can generate business for law firms. (A more detailed session description is at the end of this post.) Mara Nickerson: Chief Knowledge Officer, Osler, Hoskin & Harcourt LLP Evan J. Shenkman: Director of Knowledge Management Counsel and Research, Ogletree Deakins Meredith Williams-Range: Chief […]

Share

Robotic Process Automation: What CIOs Need to Know #ILTACON18

Session Description: Robotic Process Automation (RPA) gives CIOs the chance to help their firms rethink its business model. Beyond the cost savings, automation offers high value in the form of improvement in process efficiency, cycle time, productivity, quality, scalability, and governance and regulatory compliance. The value is easy to understand but there are important things […]

Share