Safe Mode

I spent some time this past weekend working through some problems I was having on my home computer with Mozilla Firefox. After doing a little research, I found the way through the problem by using the safe mode Mozilla provided. What a brilliant option! We’ve talked often about the need to tolerate failure in order […]

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Keynote: The Role of Knowledge and Information in Crisis Management #KMWorld

Speaker: Dave Snowden, Chief Scientific Officer, Cognitive Edge Session Description: Crisis management has moved from planning to a day-to-day reality. However organizations are ill equipped to manage a situation where we are dealing with unknown unknowables or have to deal with multiple Black Elephants (something that changes everything!) competing for resources and attention. What is […]

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Keynote: The Disrupted Mindset #KMWorld

Speaker: Charlene Li, Analyst & Author, The Disruption Mindset: Why Some Businesses Transform While Others Fail Session Description: Growth is always hard, and disruptive growth is exponentially harder. It requires companies to make tough decisions in the face of daunting uncertainties. Some organizations beat the odds and succeed at becoming disruptive: Adobe, ING Bank, Nokia, […]

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Intranet Ignorance is NOT Bliss – Part 2

A constructive conversation is one that leads to greater understanding. While blogging sometimes feels like a solitary activity, occasionally readers pay a writer the compliment of commenting on her work. Then the conversation begins. When the participants in that conversation are good-natured and well-intended, that conversation can become a constructive one that leads to greater […]

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Who Needs to Know?

“Who needs to know?” This is a question we ask often. Unfortunately, it is a question we do not always answer correctly. Sure, we might identify the obvious people, based on our personal experience or knowledge. However, we occasionally forget some key people, and there may be yet others of whom we are completely unaware. […]

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Dave Snowden Keynote: Big Data vs Human Data #KMWorld

Speaker: Dave Snowden, Founder & CSO, Cognitive Edge [These are my notes from the KMWorld 2013 Conference. Since I’m publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent I’ve made any editorial comments, I’ve shown those in brackets.] Session Description: Will […]

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