Above and Beyond KM » KM Tools

Knowledge Sharing Toolkit

VMaryAbraham — Mon, 21 Apr 2008 04:20:00 +0000

The ICT-KM program of the Consultative Group on International Agricultural Research has created a Knowledge Sharing Toolkit that provides guidance and resources for organizations interested in developing knowledge sharing among their employees and constituents. Nancy White at Full Circle Associates asks that readers take a look at the Toolkit and send in their feedback. They are particularly interested in feedback from nonprofits, nongovernmental organizations and international development organizations. But even if you work outside those areas, it would be well worth your time to consider the materials provided by the Toolkit. You’re sure to find information on tools and methods you haven’t yet tried in your organization.

KM Library: Tools, Techniques and Case Studies

VMaryAbraham — Fri, 18 Apr 2008 04:15:00 +0000

Hat tip to Caroline de Brún at Talking Knowledge Management who found this UK government site sponsored by the Improvement and Development Agency (I&DEA), KM Library: tools, techniques and case studies. It provides overviews on a wide range of KM tools including:

- After Action Review
- Case Study
- Communities of Practice
- Gone Well, Not Gone Well
- Knowledge Cafe
- Knowledge Exchange
- Knowledge Marketplace
- Peer Assist
- Rapid Evidence Review
- Retrospective Review

According to I&DEA, these “knowledge management tools and techniques are designed for use in everyday work to improve the way we find, use, create, manage and share knowledge.” As with some of the other KM resources I’ve mentioned before (e.g., Dare to Share’s Knowledge Management Toolkit), I pass this along with the suggestion that you take a look to see if you find a tool or technique you haven’t tried before that might be appropriate for a KM problem or opportunity you are facing.

Dare to Share: Knowledge Management Toolkit

VMaryAbraham — Wed, 26 Mar 2008 12:33:00 +0000

KM4Dev recently featured Dare to Share’s Knowledge Management Toolkit. Beginning in April 2007 and running until December 2008, Dare to Share will highlight one proven KM and/or learning technique per month. Thus far, they have focused on:

- After Action Review
- Collegial Coaching
- Yellow Pages
- SWOT
- Good Practice
- Knowledge Fair
- Exit Interview
- Storytelling
- Experience Capitalization
- Mentoring
- Visualization
- Peer Assist
- Briefing

For each technique there is a definition, followed by a brief description of how to implement the technique. Dare to Share also provides a link to a much longer discussion of the approach for readers who want to delve deeper.

Not every one of these techniques will work for you or your organization. Even still, this is a great resource if you’re looking for new ways to expand knowledge sharing and learning with your colleagues.