June 2011 – Page 2 – Above and Beyond KM

Christian Finn (Microsoft) talks about the ideation process at Microsoft. They have "ThinkWeek" to plan the future. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those.... Continue Reading →

Sameer Patel (Sovos Group) asks if we've forgotten the "relationships" in CRM. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent I've made... Continue Reading →

Jim Grubb (Cisco) talks about the challenges and opportunities of working productively across a networked organization. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To... Continue Reading →

Brett Shockley (Avaya) talks about how Customer 2.0 is forcing companies to change the way they provide customer service. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please... Continue Reading →

John Stepper (Deutsche Bank) asks what real business problem are you trying to solve? Until you know the answer to that question, you should not deploy social software. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they... Continue Reading →

Mike Rhodin, IBM. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent I've made any editorial comments, I've shown those in brackets.] NOTES:... Continue Reading →

John Hagel III, Deloitte. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent I've made any editorial comments, I've shown those in brackets.]... Continue Reading →

This session is presented by Jim Worth and Renee Creciun and Christine Skoroda of Merck. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the... Continue Reading →

This session is presented by Tony Byrne (Real Stories) and Shawn Shell (Consejo Consulting). You can find the session slides at http://www.e2conf.com/boston/2011/presentations/workshops. Username: workshop; Password: boston2011. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the... Continue Reading →

This session is presented by John Stepper (Deutsche Bank) and Bryce Williams (Eli Lilly). You can find the session slides athttp://www.e2conf.com/boston/2011/presentations/workshops. Username: workshop; Password: boston2011. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the... Continue Reading →