Beyond knowledge management to better management
The members of my family are fortunate in our friends. We are reminded of this fact every year when we send and receive hundreds of holiday cards. Last year, however, we didn't send out even one card. This change was not due to new hermit tendencies. And it certainly was not intended to be a... Continue Reading →
Lawyers pride themselves on being logical. Our work lives are focused on problem solving and we relish the intellectual challenge of finding innovative solutions to the issues that vex our clients. It's therefore not surprising that in designing law firm knowledge management systems we tend to focus first on a rational design and sensible implementation. ... Continue Reading →
For those who grew up in a command-and-control culture at work, it can be a little daunting to tackle the real challenges to their training embodied by Enterprise 2.0 initiatives. When Enterprise 2.0 advocates say "emergent" and "free-form," command-and-control purists hear "anarchic" and "chaotic." So how do we bridge the gap? One way to bridge... Continue Reading →
Twice today I was reminded of the benefits of breaking out of my silo and broadening my circle. In both cases, the information sharing came about through ancient technology -- a face to face meeting. In the first instance, I had the privilege of a long conversation with a terrific colleague who works in a... Continue Reading →
We've never met. Nonetheless, Samuel Driessen was most generous to me yesterday. What did he do? He very kindly offered me his full pass to the Enterprise 2.0 Conference to be held in June. This conference provides a prime opportunity to learn first-hand from people who have had success with Enterprise 2.0 tools. For those... Continue Reading →
Whether we're compelled by an urge for productivity or a chronic lack of time, many of us spend our days multitasking. Even though there are serious questions about the true efficacy of multitasking, many feel that we simply have no choice. While some say this is just the new reality in today's world, others point... Continue Reading →
"Women love drama!" I overheard this pearl of wisdom on the street the other day. If I hadn't been racing to a meeting, I might have stopped to engage with the two "gentlemen" who were pontificating about women on a busy street corner in Manhattan. Perhaps it's just as well that I was in a... Continue Reading →
Am I creating value? That's the key question to start and end every working day. For knowledge management professionals, it can be a tough one to answer honestly. Why? Because many of us struggle with proving the value of knowledge management efforts. We know that we've helped individuals, but we are often hard pressed to... Continue Reading →
Above and Beyond KM 