Have you discovered the wonders of a slow cooker? It works in a deceptively simple way: you toss the raw ingredients in the pot in the morning, turn the pot on and then, when you return at the end of the day, you'll find delicious food in that pot -- all ready to eat. As... Continue Reading →
What Clients Want
Today I was fortunate to listen in on a series of fascinating conversations held by in-house counsel gathered at the Practising Law Institute's Corporate Counsel Institute 2010. The conversations ranged from the risks of social media to the impact of the recession on corporate America. (If you'd like to see my notes on these PLI... Continue Reading →
Got the T-Shirt
"Been there, done that, got the t-shirt." I'm sure you've heard this expression before -- usually from the mouth of someone who has made a fine art of boredom. However, the person with the t-shirt is rarely looking for the thrill of adventure or the excitement of discovery. Rather, they are most likely trying to... Continue Reading →
Social Media’s Double-Edged Sword
On Monday, I'll be talking to a gathering of law firm general counsel about some of the risk management challenges posed by new media and new technology. The session is part of the 9th Annual General Counsel Forum sponsored by Hildebrandt Baker Robbins and Hinshaw & Culbertson LLP, and my co-presenter will be Michael Downey,... Continue Reading →
A Google Instant Experiment
Sometimes my curiosity gets the better of me. That happened this morning, when I wondered what Google Instant would do to some typical searches of mine. The results were thought-provoking: When I typed "law" >> Google Instant served up information on Law via Wikipedia and then information on the television show "Law and Order" first.... Continue Reading →
Google Blink Not Google Instant
Google unveiled Google Instant on September 8. By most accounts, it's an impressive step forward in search technology that brings us closer to immediate gratification. Until now, most of the time related to searching was spent typing a query and then evaluating the answers. Typically, one would type a query, hit enter, review the results... Continue Reading →
Do You Really Know?
Do you really know how your colleagues work? Do you really know what they need? Are you sure? If you don't truly understand them, how can you provide the right knowledge management and technology support to help them? Every time I hear someone in law firm knowledge management or IT say "Our lawyers would never...,"... Continue Reading →
Personalized Service
We marked a major milestone in the life of our family by having dinner at an extraordinary restaurant this evening. The restaurant was Blue Hill at Stone Barns. This restaurant is exceptional in many ways: it's located in Pocantico Hills, in the beautifully renovated old barns of the Rockefeller estate outside New York City; it... Continue Reading →