Coping with Uncertainty

It's been over three years since the financial crisis of 2008.  Joblessness is high, optimism low.  Just in the last four months alone, the New York area has had epic weather (Hurricane Irene, floods, the Halloween blizzard) and an earthquake. Worst of all, no one knows when the turmoil (natural or economic) will end. Is... Continue Reading →

A Modest Proposal to Improve Meetings

"Meetings: the credible alternative to work." That is the wry conclusion emblazoned on a mug that sits on my desk. It's a useful daily reminder. However, until all of you get a mug like that to remind yourselves about the huge corporate waste represented by bad meetings, I'd like to make the following modest proposal... Continue Reading →

Taming the KM Menagerie

Just when you thought it was safe, I'm here to warn you to look out for the knowledge management menagerie.  What's in that menagerie? Animals that can upset an otherwise well-designed KM program.  With some thought, we probably could identify enough animals to populate a zoo.  However, since this is a blog post and not... Continue Reading →

Your Values Proposition

As the economy forces more belt-tightening on law firms, it's tempting to make decisions based strictly on metrics -- of profitability, productivity, efficiency.  For the record, I'm completely in favor of profitability, productivity and efficiency.  But I firmly believe there is more we should be paying attention to and tracking.  What more?  Our Values Proposition,... Continue Reading →

Help This Underdog

It was an honor to learn that Above and Beyond KM has been nominated for The 2011 ABA Journal Blawg 100. In this fifth anniversary of their annual contest, the editors of the ABA Journal sought recommendations from readers and then selected the final 100.  Now, the hard part begins.  The ABA Journal would like... Continue Reading →

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