Your Team Needs a New Year Refresh

While you may be ready to take off like a rocket this year, that isn't enough to guarantee professional success. Even if you personally are firing on all cylinders, you will be hampered if the same cannot be said for each team of which you are a part.

Turkey Trauma KM

Cooks all over the United States went through turkey trauma last week. I was one of them. Thankfully, KM has solutions to endemic turkey trauma and any other knowledge gaps that plague you or your organization.

AI Practice and Ethics for KM

A conversation about responsible AI, machine learning, ethics, and knowledge management. Boinodiris and Snowden discuss the differences between human and machine intelligence and what happens when we blindly rely on machines.

Intelligent Search in Action

Hear how one organization used intelligent search to enable frontline professionals to streamline access to knowledge and information reducing average handle time of client service requests and increase speed to proficiency for new hires.

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