AI Practice and Ethics for KM

A conversation about responsible AI, machine learning, ethics, and knowledge management. Boinodiris and Snowden discuss the differences between human and machine intelligence and what happens when we blindly rely on machines.

Intelligent Search in Action

Hear how one organization used intelligent search to enable frontline professionals to streamline access to knowledge and information reducing average handle time of client service requests and increase speed to proficiency for new hires.

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