Knowledge is Addictive

This photo by blmurch sums up the knowledge manager's dilemma: "Knowledge is addictive. The more you have, the more you want." And the more you have, the more you have to manage.While this may lead to full employment for knowledge managers, it also points to the futility of the task we've set ourselves. We're trying... Continue Reading →

What’s Your O-Ring?

The destruction of the space shuttle Challenger in 1986 was one of those events that seared the nation. After the inquiry into the accident was complete, we learned that a small defective O-ring seal had led to the disaster. Similarly, when the space shuttle Columbia exploded in mid-air in 2003, we learned that a piece... Continue Reading →

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