It's a natural human tendency to run from failure. In our understandable need to avoid pain, we try to put it behind us and move on. (The more cynical would say, we sweep it under the carpet, shrug, and move on.) While I'd be the last one to recommend that we should wallow in misery,... Continue Reading →
You Haven’t Missed the Train — Yet
With all the flurry in the blogosphere and blawgosphere about web 2.0 and social media tools, it's easy to believe that you are the last Luddite left standing without a Facebook friend, LinkedIn connection or personal blog. Fear not -- you have lots of company. According to a recent global survey by Synovate, 58% of... Continue Reading →
Lipstick
We learned last night on prime time TV that the only difference between a "hockey mom" and a pit bull is ... lipstick.Tenacity. Perseverance. Toughness. Fighting spirit. These are some of the characteristics typically associated with pit bulls. Of course, there's also meanness and deadliness, but since this blog is NOT about politics, we won't... Continue Reading →
Why Worry About Law Firm KM ROI?
From time to time, law firm knowledge management junkies twist themselves into knots trying to determine the best way of calculating the return on investment (ROI) of knowledge management efforts. I'm as guilty as the rest for engaging in this exercise. A few have suggested that thinking about ROI is not helpful to KM since... Continue Reading →