[This is the sixth and final post in a series of posts featuring a conversation with Susan Hackett of Legal Executive Leadership focused on deepening client relationships in meaningful (and profitable) ways.] If clients have so many reservations about the way law firms currently work, what form of firm would work better for a client?... Continue Reading →

[This is the fourth in a series of posts featuring a conversation with Susan Hackett of Legal Executive Leadership focused on deepening client relationships in meaningful (and profitable) ways.] Susan Hackett and I discussed in the prior posts in this series the proposition that the richest source of new business is found in referrals from... Continue Reading →