Beyond knowledge management to better management
My friends were so worried about me that they rushed over to check that I hadn't lost my marbles. In fairness, their response could be considered reasonable given that I had just declared to a group of law firm knowledge management specialists that much of what we collectively were doing at that time shouldn't be... Continue Reading →
Lawyers in most firms are given a lot of freedom to decide how to manage their own knowledge. In fact, it's a rare law firm that can demand that its lawyers handle their knowledge in a particular way. For many, the battle began and ended with the document management system. At this point, most firms... Continue Reading →
One of the banes of modern existence is the need to create (and remember) passwords for all the computer programs we use. Because this poses a significant challenge, many folks just use one or two basic passwords. While simplicity is often a virtue in life, this is one area where it pays to be complicated.... Continue Reading →
What's going on with SharePoint? Klint Finley, writing for ReadWriteWeb, reports what seem to be some counter-intuitive survey results: A survey by AIIM (Association for Information and Image Management) found that although Microsoft SharePoint is being rapidly adopted by the enterprise, at least half of the enterprises polled that are implementing the platform don't have... Continue Reading →
As Enterprise 2.0 tools gain acceptance within organizations around the world, we are finding new ways to unearth and connect useful information. For some organizations, a key to this has been to create mash-ups between existing collections of data. The magic of mash-ups is quite wonderful -- by joining two known things you can create... Continue Reading →
"It's only a teaspoonful," I overheard the six-year old girl say in all seriousness as she explained to a boy in her class the nature of the contribution the male of the species makes to procreation. The look of horror on the boy's face was positively comical as he reacted viscerally with the expression "TMI!... Continue Reading →
After four days at the 2010 Enterprise 2.0 Conference, I'm feeling my age. It's not just that the days were intense with tons of new ideas and useful information to absorb. It's also that I felt a bit too much at home. What do I mean? If you listen to some pundits, E2.0 is the... Continue Reading →
Dear Steve: Let me begin by thanking you and your team for organizing the 2010 Enterprise 2.0 Conference. Others told me time and time again that the E2.0 Conference was something I had to attend, and now I understand why. As a first-time participant, I was delighted to find in one place so many leading... Continue Reading →
Members of The 2.0 Adoption Council will discuss a host of issues from culture shock to data privacy. This session will draw questions from the audience to drive relevant topics that may not have been addressed in previous conference sessions. Moderator - Susan Scrupski, Executive Director at The 2.0 Adoption Council, Dachis Group Panelist -... Continue Reading →
What this panel promises to cover: Today's interaction models with customers are largely transactive in nature and typically begin and end with an individual promotion and sale. Enterprise 2.0 concepts offer the ability to build longer term relationships that can outlast each transaction and keep customers engaged over longer periods of times. This session will... Continue Reading →
Above and Beyond KM 