It doesn't really matter how great your law firm knowledge management team is at creating and planning effective KM projects if the bureaucracy of your law firm doesn't let you get things done in a timely fashion. While all of us have experienced project delays from time to time, one of the most frequent complaints... Continue Reading →
Twitter Discipline
I've taken the plunge. Yesterday I decided that I couldn't publish another post about Twitter without trying it out for myself. So here I am 24-hours later -- a Twitter neophyte. Luckily, I've found some kind guides in @dougcornelius, @stevematthews and @jackvinson. Thank you, gentlemen.A single day does not an expert make. Nonetheless, one of... Continue Reading →
Why Bother with Web 2.0?
As discussed in my post, Overcoming Hurdles to Web 2.0, the rate at which law firms have adopted web 2.0 has not been impressive. There seems to be a great deal of organizational resistance to giving up the "command and control" approach to knowledge management and moving to a more dynamic, grassroots approach. And, because... Continue Reading →
Knowledge Management Blogs
Who needs caffeine on a Saturday morning if you can have a Knowledge Jolt instead? I was about to put the kettle on this morning and stopped to check my Google Reader. That's where I found Jack Vinson's post, A Study of KM bloggers, in which he reports on a recent "explorative study" by Pumacy... Continue Reading →
Hitting the Twitter Wall
It's a sad commentary on life in a web 2.0 world when a successful social networker discovers that there's an inverse relationship between the size of her network and the quality of her network. Corvida, guest blogging on Chris Brogan's blog, recently disclosed that she's decreasing her connections while increasing her network. And it's not... Continue Reading →
Thought Experiment #2: The Perfect Law Firm KM Program
In yesterday's post I discussed the value of thought experiments (in the right hands) and outlined a thought experiment that could help you break out of a rut in your law firm knowledge management program. Today, I'd like to propose another horizon-expanding thought experiment.What if you could start your KM program from scratch and had... Continue Reading →
Thought Experiment #1: The KM R&D Budget
Thought experiments are a useful tool for trying things out for size, before you actually commit money and resources. Of course, they aren't always as highly predictive as a well-designed pilot, but they can be very valuable -- in the right hands. If you don't believe me, ask Walter Isaacson who made the following observation... Continue Reading →
Records Mis-Management
Do you know where your records are?Simon Chester, blogging at Slaw, reports on a disturbing trend of missing government records:Countless federal records are being lost to posterity because federal employees, grappling with a staggering growth in electronic records, do not regularly preserve the documents they create on government computers, send by e-mail and post on... Continue Reading →
Information Overload is a Cop-Out
Clay Shirky has fired a shot across the bow of every person who ever complained that they couldn't get things done because of information overload. He suggests that our current approach to the Internet has infantalized users. As he points out, there have always been more books in any given bookstore than you can read... Continue Reading →
Overcoming Hurdles to Web 2.0
There are some bright shining examples of web 2.0 implementations in law firms and then there are the vast majority of the web 1.0 firms. While it may be natural for law firm knowledge management personnel in web 1.0 firms to envy their counterparts in that relatively small group of web 2.0 firms, it's not... Continue Reading →
Above and Beyond KM 