AI Practice and Ethics for KM

A conversation about responsible AI, machine learning, ethics, and knowledge management. Boinodiris and Snowden discuss the differences between human and machine intelligence and what happens when we blindly rely on machines.

Intelligent Search in Action

Hear how one organization used intelligent search to enable frontline professionals to streamline access to knowledge and information reducing average handle time of client service requests and increase speed to proficiency for new hires.

Your Roadmap to KM Success in 2021 and Beyond

This panel will share their advice and experiences for growing and sustaining a KM program in the virtual world. They will touch on a range of topics including engaging with internal clients and successfully driving knowledge initiatives when informal and in-person interactions remain limited. The panel will also look at how managing, mentoring and motivating... Continue Reading →

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