We were touring Kings Landing, the historical Loyalist settlement outside Fredericton, New Brunswick in Canada, when a child in our group asked, "What's that?" "That" turned out to be a little white octagonal building in the pretty gardens outside the Ingraham House (visible in the picture above). Upon closer inspection, we discovered that it was... Continue Reading →
KM is Alchemy
In ancient times alchemists sought to turn base metals into gold, create the elixir of life, and discover the philosopher's stone. While they may not have achieved these lofty goals, they did lay the foundation for the modern science of inorganic chemistry. Alchemy is about the art of transformation. So is knowledge management. We help... Continue Reading →
The Paralysis of Choice
I've been staring at WordPress themes for hours on end and am going cross-eyed. There are just too many choices. The problem is that I've been laboring under the foolish notion that somewhere out there is the perfect WordPress theme for me. Dumb! The reality is that in blogging (as with many* things), all we... Continue Reading →
A Place for Every Thing
There is an old adage: "A place for every thing and every thing in its place." And yet, if you've ever shared space with another human being, you know how hard it can be to (i) identify that one place and (ii) get everyone to put each thing in its "proper" place. (As I write,... Continue Reading →
Chasing a Moving Target
When I first began talking years ago about the need to consider more than technology when implementing a knowledge management program, it seemed like a good start to have my technophile friends concede that there just might possibly be elements of user behavior, business process and corporate culture that could have an impact on their... Continue Reading →
Context Matters
Mark McGuinness would like you to test your perception. Take a moment to read his post, Are You Trapped in Black-and-White Thinking, and then tell me which square is darker. He uses this test to illustrate his concern about our tendency to think concretely in black and white terms -- no ambiguities, no shades of... Continue Reading →
Rothko and KM
Those of you who follow the art scene will know that the Tate Modern in London is hosting a celebrated exhibition of Mark Rothko paintings. Thanks to the BBC, those of us outside London can have a taste of the exhibit via a brief video tour by the sculptor, Anish Kapoor, and Sarah Montague.The conversation... Continue Reading →
Behind Every Successful KM Effort
In the November 24 edition of Newsweek there's a humorous quote:There is no one more surprised than I -- except my husband. You know what they say: "Behind every successful woman, there is an astonished man."These are the words of Gen. Ann Dunwoody, while speaking at a ceremony held recently in Washington, D.C. to recognize... Continue Reading →
The Metrics Mess
I recently saw the perfect illustration of how we can get ourselves completely tangled up in unproductive activity by measuring the wrong thing. In this case, it was someone on Twitter who thought they had hit the jackpot because they had hundreds of followers. Further, this person was offering advice on how to increase the... Continue Reading →
KM vs Social Media: Give Peace a Chance
A few weeks ago the blogosphere was hopping in response to the KM vs SM generational war piece Venkatesh Rao launched on an unsuspecting world. I responded at the time that declaration of war was first published, as did other thoughtful folks. Now Venkat's piece has been republished in Social Computing Magazine, alongside Jeff Kelly's... Continue Reading →