Do Rational People Work at Your Firm?

We pride ourselves on our ability to make logical decisions. Lawyers take this one step further, we believe we are trained to make dispassionate, logical decisions. In other words, objectively good decisions. So why do we make so many bad decisions? I'd suggest it's because our decision-making capacity is limited by our knowledge and self-awareness.... Continue Reading →

Heard It Through the Grapevine

How well does your law firm manage its reputation on social media platforms? I recently had occasion to ask this question in the context of two meetings I happened to attend this autumn.  In October, I was at a panel discussion in which a lawyer from another firm described an innovative new system his firm... Continue Reading →

Using KM in Fixed Fee Pricing

Knowledge Management in the Legal Profession is the subject of the Ark Group's conference I'm attending in New York City. Here are my notes. Toby Brown is involved in Client Teams, Alternative Fee Arrangements and Knowledge Management at Fulbright & Jaworski LLP. He's also a recovering economist. This presentation focuses on the strong role KM... Continue Reading →

The Role of KM in Legal Project Management

Andrew Terrett (Director of Knowledge Management, BLG) and Joshua Fireman (VP and General Counsel, ii3) presented a full-day workshop on legal project management (LPM) at the Ark Group Legal Knowledge Management Conference (October 26, 2010). Here are my notes. Your Knowledge Management Department and Legal Project Management It is not a given that legal project... Continue Reading →

Typical Objections to Legal Project Management

Andrew Terrett (Director of Knowledge Management, BLG) and Joshua Fireman (VP and General Counsel, ii3) presented a full-day workshop on legal project management (LPM) at the Ark Group Legal Knowledge Management Conference (October 26, 2010). Here are my notes. Typical Objections to Legal Project Management (LPM) #1. Issues always arise in the course of a... Continue Reading →

ARK: Key Project Management Concepts

Andrew Terrett (Director of Knowledge Management, BLG) and Joshua Fireman (VP and General Counsel, ii3) presented a full-day workshop on legal project management (LPM) at the Ark Group Legal Knowledge Management Conference (October 26, 2010). Here are my notes. Key Legal Project Management (LPM) Concepts SCOPE: - Scope is the work that must be performed.... Continue Reading →

ARK: Project Management

Andrew Terrett (Director of Knowledge Management, BLG) and Joshua Fireman (VP and General Counsel, ii3) presented a full-day workshop on legal project management (LPM) at the Ark Group Legal Knowledge Management Conference (October 26, 2010). Here are my notes. Definitions: Six Sigma = "a rigorous and disciplined methodology that uses data and statistical analysis to... Continue Reading →

Law Firm KM and Revenue

One of the presenters is showing us a website his firm created. Originally it started as a knowledge management project in which they wrote a treatise and put it online on a subscription basis. This website includes links to and summaries of regulatory decisions, coupled with an excellent search function. In fact, the search engine... Continue Reading →

Real World Legal Project Management

Some skeptical lawyers have wondered if Legal Project Management is a conspiracy created by law firm consultants. A few have used this as an excuse to bury their heads in the sand in the belief that legal project management is just a passing fad. For those of you who are willing to take a closer... Continue Reading →

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