Beyond knowledge management to better management
If the first quarter of this year is a portent, 2022 promises to be challenging. So how do we ensure that 2022 is not a repeat of 2020? Retreating to 2019 is not the answer. Instead, use what we've learned since 2020 to improve our outcomes.
Saying thank you seems like the simplest, most basic form of courtesy. Yet so often we forget to thank others for the big and small gifts we receive. This year, I am profoundly grateful for the gifts of life and health. Further, 2020's challenges have especially driven up the value of the gifts of family,... Continue Reading →
If your organization is populated by perfect people with a perfect track record, feel free to ignore this post. For the rest of you, I'd urge you to spend a little time with Engineers Without Borders Canada. This nonprofit was founded in 2000 by two young engineers who had "a dream of an organization that... Continue Reading →
A lack of vision has tripped up presidents and business leaders. President George H.W. Bush famously dismissed "that vision thing" as something not worth investing in. As he soon discovered, however, the electorate did not agree with him. His official biography on the US Senate website contains the following sad commentary: Bush also suffered from... Continue Reading →
What's the purpose of your organization? (No, that's not a trick question.) Deb Lavoy and her colleagues at OpenText believe that answering that question is the first critical step every organization must take. Putting their money where their mouth is, OpenText hosted on July 11 the first of what promises to be a thought-provoking series of... Continue Reading →
Do you think small? Or, do you have a compelling vision that gives your work purpose? What gets you out of bed in the morning other than the knowledge that someone expects you to punch the clock at the office? Some have reported that in their view the safest course through the economic downturn was... Continue Reading →
We tell our children that work is serious business. And that's right -- to a certain extent. However, research is reminding us that it takes more than just grim determination and single-minded focus for success at work (and in life). Marion Chapsal recently reiterated this truth in her post, Play, laughter and creativity in coaching. ... Continue Reading →
The Harvard Business School recently held an executive education session on the global economic crisis. Amid all the depressing news and analysis came the advice of Professor Robert Steven Kaplan regarding three practical steps business leaders can take now to move things forward in a positive direction: Overcommunicate - Be visible, be vocal. Remind all... Continue Reading →
If you've got a generous budget and an appropriately-sized, energetic, motivated and productive staff, you can stop reading now. Clearly you've got more assets than most knowledge managers and must, as a result, be achieving great things in the world of knowledge management. If, however, you aren't so fortunate, you might want to read further.In... Continue Reading →
It's a natural human tendency to run from failure. In our understandable need to avoid pain, we try to put it behind us and move on. (The more cynical would say, we sweep it under the carpet, shrug, and move on.) While I'd be the last one to recommend that we should wallow in misery,... Continue Reading →
Above and Beyond KM 