You may be told that you are surrounded by geniuses but beware of the Genius Law Firm. The mindset of your firm and its people makes a big difference.
Your Genius Law Firm
Most Loved Law Firms
What does it take for a law firm to make Newsweek's list of The 100 Most Loved Workplaces in America. And would your firm make the cut?
The Comfort Delusion
The last few years have been hard. But returning to the office will not automatically restore your comfort. We are different people post-lockdown. Our offices and work expectations must adapt.
The Lake Woebegon Office
We're not always as smart as we think we are. So how do we save ourselves from dumb mistakes? Psychologists have some guidance.
Chasing a Moving Target
When I first began talking years ago about the need to consider more than technology when implementing a knowledge management program, it seemed like a good start to have my technophile friends concede that there just might possibly be elements of user behavior, business process and corporate culture that could have an impact on their... Continue Reading →
Collaboration — All or Nothing?
In my prior post on Culture and Technology, I talked about the need to match carefully the social media tools you are offering in your law firm knowledge management program with the organizational culture of your firm. Now we need to go a little deeper. Many discussions on this topic treat collaboration in a binary... Continue Reading →
Culture and Technology
Knowledge management without cultural awareness rarely is successful. You can be on the verge of deploying the best technology tools in the world, but if those tools aren't in synch with your organizational culture, you might as well distribute quill pens and parchment. Carl Frappaolo (VP Market Intelligence a AIIM International) and Dan Keldsen (Director,... Continue Reading →
True Leaders Value Mistakes
It's a natural human tendency to run from failure. In our understandable need to avoid pain, we try to put it behind us and move on. (The more cynical would say, we sweep it under the carpet, shrug, and move on.) While I'd be the last one to recommend that we should wallow in misery,... Continue Reading →
Knowledge Management’s Secret Sauce: Trust
Fortunes have been made in the food industry through the development and use of "secret" sauces. These are the seemingly-magic ingredients that chefs use to elevate a simple food item into a must have (or must eat).Knowledge management has a secret sauce -- it's trust. Trust is the magic ingredient that reliably increases user participation.... Continue Reading →
Error + Flexibility = Innovation
Error + Flexibility = Innovation is a formula few of us were taught in school. Even fewer of us were told about this during our orientation at our law firms. Law firms, like most businesses, spend time thinking about the right way of doing things. This results in business processes that are hardwired into the... Continue Reading →
Above and Beyond KM 