What Are You Waiting For?

Some say that the legal profession has raised caution to a high art form. Even so,  it is possible to find in every walk of life people whose favorite course of action is to adopt a wait and see strategy. But is this a wise course? Some recent writing about the human tendency to avoid... Continue Reading →

Teamwork Not Genius

Houston, we have a problem. For years the legal profession has encouraged individual excellence and rewarded individual productivity.  In fact, we've come to admire those outstanding lawyers who define the best of the legal profession.  Every firm has its legendary lawyer -- the person who defied odds to win an unwinnable case or found a... Continue Reading →

What Makes Lawyers So Challenging?

What makes lawyers so challenging? No, this is not the beginning of a lawyer joke! Rather it's the question that was answered at an informative session held at the Practising Law Institute in New York City.  As part of a day-long program on legal project management, the organizers asked Mark I. Sirkin, Ph.D., to speak... Continue Reading →

Do Rational People Work at Your Firm?

We pride ourselves on our ability to make logical decisions. Lawyers take this one step further, we believe we are trained to make dispassionate, logical decisions. In other words, objectively good decisions. So why do we make so many bad decisions? I'd suggest it's because our decision-making capacity is limited by our knowledge and self-awareness.... Continue Reading →

How We Work

A blog post entitled 10 Ways to Be Productive During Downtime on a Job prompted an incredulous chuckle from me, along with the following question: "Who has downtime on their job?" Call me misguided, but I was under the impression that the last few years of workforce "right sizing" had left everyone else with so... Continue Reading →

The Dark Side of Enterprise 2.0

Greg Lowe and Kathleen Culver gave a reprise of their much-praised presentation first given at the E2.0 Conference in San Francisco. Background: [These are my quick notes, complete with  (what I hope is no more than) the occasional typo and grammatical error.  Please excuse those. Thanks! From time to time, I'll insert my own editorial... Continue Reading →

Is Multitasking Ethical?

Whether we're compelled by an urge for productivity or a chronic lack of time, many of us spend our days multitasking. Even though there are serious questions about the true efficacy of multitasking, many feel that we simply have no choice.  While some say this is just the new reality in today's world, others point... Continue Reading →

Women Love Drama?

"Women love drama!"  I overheard this pearl of wisdom on the street the other day. If I hadn't been racing to a meeting, I might have stopped to engage with the two "gentlemen" who were pontificating about women on a busy street corner in Manhattan. Perhaps it's just as well that I was in a... Continue Reading →

Focus on the Present

One of the great challenges of KM 1.0 is that we have to make guesses about the future when populating our document repositories. When considering whether or not to add a particular document to the collection, we have to make a bet as to the likelihood that this particular content item will be useful or... Continue Reading →

KM Requires Luck

Over the last few weeks I've had the pleasure of meeting with and talking to some fantastic law firm knowledge management experts. They work in a variety of firms, with a wide array of technology tools and organizational cultures. These most successful of all law firm knowledge managers stand head and shoulders above the rest.... Continue Reading →

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