My post last week on Generation Y versus Big Law and its impact on law firm knowledge management generated a great deal of traffic and some interesting discussion. Among the commentators was Anna Ivey, who is an expert in law school admissions. In her post Gen Y, Meet Big Law, she suggested that Gen Y... Continue Reading →
The Key to an Effective Knowledge Management System
Is the key to an effective knowledge management system a "non-optional mindset"? This is an attitude that says that a certain activity (e.g., contributing content or collaborating) is a necessity and must be done. It cannot be avoided, evaded, delayed or ignored. Therefore, it takes precedence over all optional activities.In his provocative post, How to... Continue Reading →
Personality and Law Firm Knowledge Management
In the hype about web 2.0 and social networking, you'd be forgiven for thinking that all you needed to do was purchase the perfect silver bullet (i.e., whatever technology the vendor of the day is hawking) and your organization would be transformed into a hip, reflexively-collaborative, effortless knowledge sharing, 21st century knowledge management heaven.But what... Continue Reading →
Staffing is a KM Issue
We've been told for years that half of the battle of management (of any sort) is to ensure that you hire the right people for the right jobs. When you do, there's no need to supervise them obsessively or breathe down their necks. This is because they generally know what needs to be done and,... Continue Reading →
Above and Beyond KM 