Social media is now so much a part of our lives that it's hard to remember a time when we didn't have immediate access to the deep (and occasionally trivial) thoughts of people far and wide. With the ubiquity of social media comes the challenge of using it for good. To that end, the International... Continue Reading →
Solve Critical Business Problems with Social Software
For most sophisticated companies, the issue of social software is not a new one. If you've read my reports from the Enterprise 2.0 conference, you'll see summaries of some interesting and innovative deployments of social software within the enterprise. But for every success story, there are far too many organizations that have "tried social and... Continue Reading →
To the Barricades! Social Media versus Time Warner
In the middle of an otherwise unremarkable neighborhood association meeting this evening, my neighbor declared that he had to create a Twitter account right away. What stunned all of us was the fact that this neighbor celebrated his 80th birthday several years ago. He is not exactly in the age bracket that you would normally... Continue Reading →
New York, New York
They say that the three most important factors in determining the value of a property are "location, location, location." We've certainly learned the truth of that old adage this week. We were among the lucky ones who live in a New York City neighborhood that did not lose electricity. Unfortunately, that wasn't the case for... Continue Reading →
JAG Connect:Army Lawyers go Social #ILTA12
Col. Scott Reid is the Chief Knowledge Officer of the US Army JAG Corps. The JAG has about 2,500 lawyers, plus almost an equal number of support staff, plus the same number again in the reserves. Their offices are in 21 countries. [These are my notes from the International Legal Technology Association's 2012 Conference 2012.... Continue Reading →
It is Time to Get Serious About Social [McKinsey]
What would you say if someone offered you the opportunity to free up as much as 25% of the work week for more productive purposes? Would you be willing to explore this further or would you discount it out of hand as wishful thinking? What if the source of this claim was the McKinsey Global... Continue Reading →
The Post-2.0 Era: Social in the Context of My Work #e2conf
Larry Cannell is Research Director at Gartner Inc. At Gartner, he writes for information architects and everyone they influence. You can reach him on Twitter: @lcannell. [These are my notes from the Enterprise 2.0 Conference 2012 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain... Continue Reading →
Surviving Social Software Fatigue #e2conf
Alan Lepofsky (Vice President and Principal Analyst, Constellation Research, Inc.) discussed some of the challenges facing social software and how to address information overload. His excellent slides are available on Slideshare. You can reach him on Twitter: @alanlepo. [These are my notes from the Enterprise 2.0 Conference 2012 in Boston. Since I'm publishing them as... Continue Reading →
Building Intelligent Organizations #e2conf
Sara Roberts (President/CEO, Roberts Golden Consulting, Inc.) and Dr. Margaret Schweer (Managing Principal and Researcher, Tammy Erickson & Associates) are the speakers. This session focused on some "deeply embedded organizational assumptions that are no longer valid ...and why they are no longer relevant." They also discussed how "organizations will need to evolve to become Intelligent... Continue Reading →
Collaboration Readiness #e2conf
Sara Roberts (Roberts Golden Consulting) moderates this session involving Lisa Bonner (AVP, Contemporary Work Practices, The Hartford Insurance Company), Erin Grotts (Director of Internal Communications and Collaboration, SUPERVALU) and Dan Pontefract (Head of Learning & Collaboration, Telus). [These are my notes from the Enterprise 2.0 Conference 2012 in Boston. Since I'm publishing them as soon... Continue Reading →