"Drinking your own champagne" was how Jo Hoppe, CIO of Pegasystems, described the process that some with a less elegant turn of phrase have called "eating your own dog food." It means using your own products and taking your own advice. It also means moving out of the world of the theoretical into the painfully... Continue Reading →
More Sharing, Not Less
Rees Morrison reports that clients get unhappy when their lawyers have internal meetings. According to some of the general counsel he works with, these meetings are seen as unnecessary additions to the bill. Meanwhile, their outside counsel know that these meetings have been a traditional means of sharing important matter information and, thereby, promoting efficiency. ... Continue Reading →
After the Social Media Bubble
I had nearly finished drafting the legal documents for a hot new online start-up when the dot-com bubble burst in 2000. With the sudden end to the stratospheric stock prices for these new media companies, everyone felt free to criticize. Do you remember how the bricks-and-mortar supporters derided the notion of doing business virtually? Do... Continue Reading →
Enterprise 2.0 Requires Overalls
If you're looking for overnight success, forget about social media. Snake oil salesman who tell you it's easy (or it's like magic) are NOT telling you the truth. Social media success, like pretty much everything else in life, requires hard work -- thoughtfully and consistently done. A recent Mashable piece, 3 Things You Need to... Continue Reading →
How Failure Leads to Epiphany
Jonah Lehrer has written a thought-provoking piece on why we too often miss the great opportunities presented by failure. In Accept Defeat: The Neuroscience of Screwing Up, he explains how our brains purport to "help" us by screening out information that doesn't fit with what we believe we know. Here's how he describes it: The... Continue Reading →
What’s Your Social Media Status?
KMWorld is running a survey about various tools and vendors. Among the areas under scrutiny is Social Media. Here's what KM World wants to know: What is your CURRENT status regarding...Social Media and related tools? Deployed enterprise wide in multiple departments Deployed effectively in specific departments Currently deploying; not effective yet Under investigation Don't know... Continue Reading →
Social Media Happy Talk
Perhaps it was irrational exuberance, but the frothy buzz surrounding social media was nearly irresistible. According to the social media happy talk, all we had to do was start sharing at work and the world would be a better place. We were told that social media was the next big thing and we'd better hurry... Continue Reading →
Are Law Firms Ready for Mobile and Social?
An eminent Mary (Mary Meeker that is, not Mary Abraham!) has just presented her views on Internet Trends 2009 at the Web 2.0 Summit. Her key trend for 2009 was "Mobile Internet - Is and Will Be Bigger Than Most Think." She goes on to list 8 key mobile internet themes, but here's the one... Continue Reading →
Is LinkedIn Working for You?
So now that you've moved past the early infatuation stage, is LinkedIn working for you? I'll freely admit that I'm thrilled that LinkedIn provides a way for others to update my rolodex. But past that, I'm not entirely sure where the value lies for a person like me. It's a different situation for folks in... Continue Reading →
People Power
I'm about to do something foolish -- I'm going to allow a soundbite (regarding a discipline in which I have virtually no training) to inspire a blog post. Nonetheless, I'm persisting in my foolishness because today's announcement of the awarding of the Nobel Prize in Economics to Elinor Ostrom included references to concepts that rang... Continue Reading →