Beyond knowledge management to better management
What sets your law firm apart from its competitors? Your technology? Doubtful. In an interesting conversation today with Gil Yehuda and Livio Hughes on Enterprise 2.0, we discussed the rate at which companies are jumping on the Enterprise 2.0 bandwagon. Gil mentioned that recent figures indicated that anywhere from 25-40% of companies were either in... Continue Reading →
The Hebrew Bible tells the story of the Tower of Babel. This monument to human achievement and pride was to be built so tall as to reach the heavens. It was never completed because the builders were unable to communicate properly with each other. According to the Book of Genesis, it was through divine intervention... Continue Reading →
Our society has made a fetish of linear thinking. We've been trained to expect that A will lead to B, which in turn will lead to C. We breathe a sigh of relief whenever we experience what Webster's New Millennium Dictionary of English describes as a "step-by-step progression where a response to a step must... Continue Reading →
I'm a wimp. There. Now you know. Since I was kid I've happily walked away from blood and gore on the screen. Horror movies? You can keep them. Disaster scenarios? Don't want them. Nasty cops and robbers shows? They are yours too. The Sopranos? Fuhgeddaboudit. The problem is that with the openness of social media,... Continue Reading →
Today is a day for confessions. While I place a very high premium on honesty, I have given myself leave to be "economical with the truth" in one particular area: when an online service starts asking for my personal data, I start obscuring the facts. For example, why does any social media platform need to... Continue Reading →
He and I have never met. And yet, he sent me the following message on Twitter a few days ago: You are very quiet at the moment. Is all well? (Or maybe you are away.) See you soon (virtually speaking), I hope. This message was prompted by the fact that I hadn't published a blog... Continue Reading →
People talk about the velocity of current flows of information and inputs and say it's like drinking from a fire hose. That's wishful thinking. On far too many days, it feels more like living in the Lower Ninth Ward during Hurricane Katrina. For Clay Shirky, that sense of drowning in information is a sure sign... Continue Reading →
Are you ready to walk away from your major line of business? If not, you may be turning away a new, more profitable line of business. Or, you may find you're soon out of business altogether. Not convinced? Well then, spend a little while with Xerox. When you hear the word Xerox, you tend to... Continue Reading →
Do you sometimes get the feeling that there's a little "irrational exuberance" surrounding Web 2.0? If so, you're in good company. The McKinsey Quarterly has released a new report, Six ways to make Web 2.0 work, which takes an honest look at the results of a survey they conducted of early adopters of Web 2.0... Continue Reading →
How do we keep fear of risk from blinding us to opportunity? That was the provocative question that pulled me up short midway through a slide deck Andy Piper prepared a few years ago to describe the use of social media at IBM. I've found myself thinking about this question a great deal lately in... Continue Reading →
Above and Beyond KM 