This seems to be my week for web 2.0 experiments: first Twitter and now Wikis. You can read about my first forays into Twitter elsewhere, but here I'd like to talk about one of the most interesting things I'm learning about wikis: namely, how they work with (or mess with) your mind.Until now, most Wiki... Continue Reading →
Twitter Discipline
I've taken the plunge. Yesterday I decided that I couldn't publish another post about Twitter without trying it out for myself. So here I am 24-hours later -- a Twitter neophyte. Luckily, I've found some kind guides in @dougcornelius, @stevematthews and @jackvinson. Thank you, gentlemen.A single day does not an expert make. Nonetheless, one of... Continue Reading →
Why Bother with Web 2.0?
As discussed in my post, Overcoming Hurdles to Web 2.0, the rate at which law firms have adopted web 2.0 has not been impressive. There seems to be a great deal of organizational resistance to giving up the "command and control" approach to knowledge management and moving to a more dynamic, grassroots approach. And, because... Continue Reading →
Hitting the Twitter Wall
It's a sad commentary on life in a web 2.0 world when a successful social networker discovers that there's an inverse relationship between the size of her network and the quality of her network. Corvida, guest blogging on Chris Brogan's blog, recently disclosed that she's decreasing her connections while increasing her network. And it's not... Continue Reading →
Overcoming Hurdles to Web 2.0
There are some bright shining examples of web 2.0 implementations in law firms and then there are the vast majority of the web 1.0 firms. While it may be natural for law firm knowledge management personnel in web 1.0 firms to envy their counterparts in that relatively small group of web 2.0 firms, it's not... Continue Reading →
Putting Blinders on to Enhance Productivity
Do you remember the conversations we had within law firms when we began to consider permitting desktop access to the Internet? Everyone focused on the potential loss of productivity. To be fair, that can be a problem. You don't have to walk far in any office to find someone surfing the net. Equally, you don't... Continue Reading →
You Haven’t Missed the Train — Yet
With all the flurry in the blogosphere and blawgosphere about web 2.0 and social media tools, it's easy to believe that you are the last Luddite left standing without a Facebook friend, LinkedIn connection or personal blog. Fear not -- you have lots of company. According to a recent global survey by Synovate, 58% of... Continue Reading →
Walk on the Wild Side
How do you get a conservative Baby Boomer manager or a conservative law firm to take a walk on the wild side? That's the challenge for law firm knowledge managers looking for ways to introduce social media tools into their array of knowledge management offerings. The first question most conservatives will ask is: what are... Continue Reading →
Managing Social Media
One of my favorite 40-somethings told me yesterday that he had created a Facebook page for himself. Upon further questioning, I learned that the page actually had been created by the teenage summer intern working in his office. (Nonetheless, I gave the 40-something full credit for finding a low tech way of dealing with what... Continue Reading →
Are You Creating Problems or Solutions?
The enormous enthusiasm of web 2.0 boosters is enough to make even a Luddite wonder if maybe web 2.0 is the answer to everything that ails you. Before you indulge that line of thinking too much, take a look at Mark Shead's interesting description of The Two Types of Technology Users:I noticed that some people... Continue Reading →
Above and Beyond KM 