Understanding the Power of Twitter Chats at USAID #KMWorld

Speakers: Zachary Baquet, Knowledge Management Specialist, US Agency for International Development (USAID); Maciej Chmielewski, Communications Specialist & Digital Media Producer, Insight Systems Corporation [These are my notes from the KMWorld 2014 Conference. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent... Continue Reading →

Posterity and Me

We have a friend who has great musical talent. So we were delighted but not surprised when we heard that one of his compositions had been selected to be added to a special collection at the Library of Congress. After all, his piece truly was beautiful enough to merit saving it for posterity. Unfortunately, I'm... Continue Reading →

Twitter’s Noisy Followers

Is there such a word as Twitternut? Twitterphile? If so, that's me.  I've found Twitter to be a game changer. I've loved the ability to connect and converse with a diverse range of interesting folks around the world. They regularly provoke me to laughter and always make me think a little harder about the topic... Continue Reading →

Almost Live Blogging from LegalTech

It was a generous invitation -- free passes to all bloggers who wanted to attend LegalTech 2009.  And an offer of reserved seating at the front of the room (with outlets) so we could live blog the sessions.  I accepted the invitation, came armed with my netbook, and was looking forward to participating. Unfortunately, we... Continue Reading →

KM Core Values

Tony Hsieh, CEO of Zappos.com, wrote a great endorsement of Twitter in his recent post, How Twitter Can Make You A Better (and Happier) Person. For him, Twitter was instrumental in the following four areas: Transparency & Values: Twitter constantly reminds me of who I want to be, and what I want Zappos to stand... Continue Reading →

Shall I Tell You Where to Go?

Do you know where you're going to?* That's the critical question Mark Gould asks in his recent post on social media, in which he makes the fair point that there really isn't a one-size-fits-all social media strategy. Each person and each organization has to figure it out for themselves. And it all begins with knowing... Continue Reading →

The Metrics Mess

I recently saw the perfect illustration of how we can get ourselves completely tangled up in unproductive activity by measuring the wrong thing. In this case, it was someone on Twitter who thought they had hit the jackpot because they had hundreds of followers. Further, this person was offering advice on how to increase the... Continue Reading →

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