Nicco Mele is co-founder, EchoDitto; Faculty, Harvard Kennedy School; and author of The End of Big. [These are my notes from the KMWorld 2013 Conference. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent I've... Continue Reading →
Large Law Firm KM: How to Manage Legal IT Vendors
This panel of legal technology vendors promised to explain to the rest of us how to develop a productive relationship with our vendors. [These are my notes from a recent private gathering of large law firm knowledge management leaders. Since the conversations are by agreement off the record, the comments below are without attribution.] Session... Continue Reading →
Large Law Firm KM: Meeting Our Internal Clients’ Needs
[These are my notes from a recent private gathering of large law firm knowledge management leaders. Since the conversations are by agreement off the record, the comments I note below are without attribution.] This session is a conversation with two partners from a major New York law firm. The lawyers of the firm are key... Continue Reading →
Large Law Firm KM: Using KM to Improve Processes and Gain Efficiencies
[Today I'm attending a private gathering of large law firm knowledge management leaders. Since the conversations are by agreement off the record, the comments I note below are without attribution. Since I'm live-blogging, there will undoubtedly be some typographical errors in my notes. Please excuse those.] Practice Management: KM to Improve Processes and Gain Efficiencies... Continue Reading →
Henderson: Special Change Management Problems Confronted by Law Firms #ArkKM
William D. Henderson is a professor at the Indiana University Maurer School of Law; Director, Center on the Global Legal Profession. [These are my notes from the 2013 Ark Group Conference: Knowledge Management in the Legal Profession. Since I'm publishing them as soon as possible after the end of a session, they may contain the... Continue Reading →
Bruce MacEwen: Growth is Dead, Now What? #ArkKM
Bruce MacEwen is president of Adam Smith, Esq. LLC and president, JD Match. Bruce is an influential blogger at Adam Smith Esq. and author of Growth is Dead. [These are my notes from the 2013 Ark Group Conference: Knowledge Management in the Legal Profession. Since I'm publishing them as soon as possible after the end... Continue Reading →
Findability and Innovation #IKNS
Jeff Carr is senior productivity technology specialist for Microsoft Canada. He works with clients to help them understand how to use the Microsoft productivity tools. His background is in information architecture and information management. His experience is 50% as a consultant, 40% working in an organization, and 10% working for a vendor. Jeff is joined... Continue Reading →
Making a Case for Knowledge Management #IKNS
The panelists in this session are: Jeff Carr (Senior Productivity Technology Solutions Professional, Microsoft), Ed Hoffman (CKO at NASA), Tom Stewart (Chief Marketing and Knowledge Officer, Booz and Company, and author of Intellectual Capital: The new wealth of organization*), and Bob Libbey (Head of Digital & Social Communications, Pfizer) [These are my notes from Columbia University's 2013... Continue Reading →
How High Performers Compete – and Win – with Analytics #IKNS
Jeanne Harris is executive research fellow and a senior executive at the Accenture Institute for High Performance in Chicago. She directs the global research agenda on information, technology, analytics and talent at the Institute. In the IKNS program, she is an instructor in the Business Analytics class. [These are my notes from Columbia University's 2013 summer residency... Continue Reading →
Business Thought Leadership Strategy #IKNS
Art Kleiner is an editor-in-chief at strategy + business and Booz & Co. His talk is based on materials he developed with George Roth at MIT's Organizational Learning Center (now the Society for Organizational Learning). [These are my notes from Columbia University's 2013 summer residency program for its Masters of Science in Information and Knowledge Strategy. Since I'm publishing... Continue Reading →