An App That Saves You From Yourself

httpv://youtu.be/ZXYY_ep5Nh0 Here's a newsflash: texting while walking is dangerous. Big surprise? Hardly. Yet, people all over town persist in texting while walking -- or worse still -- while jaywalking. When did we decide that we were immortal? Is it that we believe accidents happen to other people? Or have we finally found a behavior that... Continue Reading →

What Are You Trying to Measure and Why?

This session is entitled "Objective Business Strategy: What Are You Trying to Measure and Why?" The panelists are: Doug Doerfler (Chief Financial Officer, Stinson Morrison Hecker LLP), Stuart Kay (Director, Global Business Systems, Baker & McKenzie), and Timothy B. Corcoran (Corcoran Consulting Group) [These are my notes from the 2013 Ark Group Conference: Business Intelligence... Continue Reading →

Daniel Katz: Data Driven Law Practice

This session is presented by Daniel Martin Katz, Assistant Professor of Law, Michgan State University & Co-Director, Reinvent Law Laboratory at MSU Law. [These are my notes from the 2013 Ark Group Conference: Business Intelligence and Analytics in the Legal Profession.  Since I'm publishing them as soon as possible after the end of a session,... Continue Reading →

A Bump in the Blogging Road

A few kind readers contacted me recently to tell me they were worried that something had happened to the RSS feed for this blog. It turns out that they had reason to be concerned. Something was wrong and we were having trouble diagnosing the problem. We tried one approach after another, but were unable to... Continue Reading →

If Southwest Airlines Ran Your Law Firm

Earlier this year I wrote a post entitled, If Dominos Ran Your Law Firm. That post focused on the window on its operations that Dominos Pizza provides to its customers via the Dominos Tracker. Of course, I was drawing a pointed contrast with the lack of transparency that most law firms offer to their clients.... Continue Reading →

Talking About an Evolution

httpv://youtu.be/Hq-URl9F17Y All healthy things evolve. According to the comedian, Jimmy Fallon, even "Mom Dancing: evolves. If you don't believe him, take a look at the video above. (It's Friday, folks!) So if everything evolves, what's happening to your knowledge management program? Is it moving on an upwards trajectory as it adapts to meet new and... Continue Reading →

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