httpv://youtu.be/ZXYY_ep5Nh0 Here's a newsflash: texting while walking is dangerous. Big surprise? Hardly. Yet, people all over town persist in texting while walking -- or worse still -- while jaywalking. When did we decide that we were immortal? Is it that we believe accidents happen to other people? Or have we finally found a behavior that... Continue Reading →
When Corporate Legal Departments Use Business Analytics to Measure Law Firms
This session is entitled "How corporate legal departments are using analytics to measure the value of the products and services they buy." The panelists are Bob Ingato (Executive Vice President, General Counsel & Secretary, CIT Group); James Partridge (Chief Counsel, Outside Counsel Relations, Ally Financial (formerly GMAC)); and Anne Sonnen (Deputy General Counsel & Chief... Continue Reading →
Lisa Damon: The Evolution of Business Analytics at Seyfarth Shaw
Lisa J. Damon is a member of Seyfarth Shaw's Executive Committee. [These are my notes from the 2013 Ark Group Conference: Business Intelligence and Analytics in the Legal Profession. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those.... Continue Reading →
What Are You Trying to Measure and Why?
This session is entitled "Objective Business Strategy: What Are You Trying to Measure and Why?" The panelists are: Doug Doerfler (Chief Financial Officer, Stinson Morrison Hecker LLP), Stuart Kay (Director, Global Business Systems, Baker & McKenzie), and Timothy B. Corcoran (Corcoran Consulting Group) [These are my notes from the 2013 Ark Group Conference: Business Intelligence... Continue Reading →
Daniel Katz: Data Driven Law Practice
This session is presented by Daniel Martin Katz, Assistant Professor of Law, Michgan State University & Co-Director, Reinvent Law Laboratory at MSU Law. [These are my notes from the 2013 Ark Group Conference: Business Intelligence and Analytics in the Legal Profession. Since I'm publishing them as soon as possible after the end of a session,... Continue Reading →
Iron Tech Lawyers: Unleashing Technology to Improve the Practice of Law
For years optimists have said that things will get better once Millennials become associates in law firms. According to these optimists, this younger cohort will bring new values and new ways of working to hide-bound firms. At this point in time, several classes of digital natives are now beavering away in law firms around the... Continue Reading →
Solve Critical Business Problems with Social Software
For most sophisticated companies, the issue of social software is not a new one. If you've read my reports from the Enterprise 2.0 conference, you'll see summaries of some interesting and innovative deployments of social software within the enterprise. But for every success story, there are far too many organizations that have "tried social and... Continue Reading →
A Bump in the Blogging Road
A few kind readers contacted me recently to tell me they were worried that something had happened to the RSS feed for this blog. It turns out that they had reason to be concerned. Something was wrong and we were having trouble diagnosing the problem. We tried one approach after another, but were unable to... Continue Reading →
If Southwest Airlines Ran Your Law Firm
Earlier this year I wrote a post entitled, If Dominos Ran Your Law Firm. That post focused on the window on its operations that Dominos Pizza provides to its customers via the Dominos Tracker. Of course, I was drawing a pointed contrast with the lack of transparency that most law firms offer to their clients.... Continue Reading →
Talking About an Evolution
httpv://youtu.be/Hq-URl9F17Y All healthy things evolve. According to the comedian, Jimmy Fallon, even "Mom Dancing: evolves. If you don't believe him, take a look at the video above. (It's Friday, folks!) So if everything evolves, what's happening to your knowledge management program? Is it moving on an upwards trajectory as it adapts to meet new and... Continue Reading →