"America Borders on the Magnificent" was the tag line of a brilliant series of posters promoting travel to Canada in the 1980s. I proudly displayed these posters on my dorm walls and loved the look on the faces of my US classmates when the meaning of that tag line finally dawned on them. I was... Continue Reading →
Hiding From Bad News?
Are the lawyers you know hiding from bad news? Whether you work in a law firm or an in-house law department, this is a question you have to ask yourself. As you survey the range of lawyer responses to the economic challenges of the last few years, think about the lawyers you work with. How... Continue Reading →
KM and The Future of the Legal Profession
What's the future of the legal profession? And what role do technology and knowledge management play in the development of that future? These are the questions I've been pondering since I heard that Stephen P. Younger (President of the New York State Bar Association) had formed a Task Force to seize "an historic opportunity to... Continue Reading →
Do Rational People Work at Your Firm?
We pride ourselves on our ability to make logical decisions. Lawyers take this one step further, we believe we are trained to make dispassionate, logical decisions. In other words, objectively good decisions. So why do we make so many bad decisions? I'd suggest it's because our decision-making capacity is limited by our knowledge and self-awareness.... Continue Reading →
Heard It Through the Grapevine
How well does your law firm manage its reputation on social media platforms? I recently had occasion to ask this question in the context of two meetings I happened to attend this autumn. In October, I was at a panel discussion in which a lawyer from another firm described an innovative new system his firm... Continue Reading →
Social Media: Educate or Regulate?
What do your instincts tell you to do in the face of fear and uncertainty? Fight or flee? Fear of the much-discussed dangers of social media has pushed far too many organizations into flight mode or, in certain cases, into a state of deep denial. Some organizations that were willing to face those fears and... Continue Reading →
Trust No One
"Trust No One." Those were the ominous words I saw recently on a poster promoting the new Harry Potter movie. In the context of the life and death struggle between the forces of good and evil portrayed in the movie, the warning may well be justified. However, when that approach migrates from Hollywood fantasy to... Continue Reading →
Conversations that Count
Some advice to the lovelorn I read many years ago suggested that the best way for a young woman to reel in a young man was to ask him lots of questions about his favorite topic -- himself. From the vantage point of the 21st century, there are any number of objections one might raise... Continue Reading →
Look At Yourself
httpv://www.youtube.com/watch?v=zkd5dJIVjgM Hello everybody! Look at yourself. Now back to me. Now back at yourself. Now back to me. Sadly... you are not a Monster. [A MONSTER????!!!] Those are the words of Sesame Street's engaging blue monster, Grover, spoken in a clever twist on the now-famous Old Spice Man television commercial. (See below) These videos show... Continue Reading →
Flat KM
Back in the 1960s, the world was introduced to Stanley Lambchop. As you may remember, an unfortunate meeting between Stanley and a bulletin board rendered poor Stanley flat as a pancake. As a result, he became known worldwide as Flat Stanley. The books Jeff Brown wrote about Flat Stanley provide detail on what it might... Continue Reading →