Social Media’s Double-Edged Sword

On Monday, I'll be talking to a gathering of law firm general counsel about some of the risk management challenges posed by new media and new technology. The session is part of the 9th Annual General Counsel Forum sponsored by Hildebrandt Baker Robbins and Hinshaw & Culbertson LLP, and my co-presenter will be Michael Downey,... Continue Reading →

A Google Instant Experiment

Sometimes my curiosity gets the better of me. That happened this morning, when I wondered what Google Instant would do to some typical searches of mine. The results were thought-provoking: When I typed "law" >> Google Instant served up information on Law via Wikipedia and then information on the television show "Law and Order" first.... Continue Reading →

Google Blink Not Google Instant

Google unveiled Google Instant on September 8. By most accounts, it's an impressive step forward in search technology that brings us closer to immediate gratification. Until now, most of the time related to searching was spent typing a query and then evaluating the answers.  Typically, one would type a query, hit enter, review the results... Continue Reading →

Do You Really Know?

Do you really know how your colleagues work? Do you really know what they need? Are you sure? If you don't truly understand them, how can you provide the right knowledge management and technology support to help them? Every time I hear someone in law firm knowledge management or IT say "Our lawyers would never...,"... Continue Reading →

Personalized Service

We marked a major milestone in the life of our family by having dinner at an extraordinary restaurant this evening. The restaurant was Blue Hill at Stone Barns. This restaurant is exceptional in many ways: it's located in Pocantico Hills, in the beautifully renovated old barns of the Rockefeller estate outside New York City; it... Continue Reading →

Light Bulbs in Las Vegas [#ILTA10]

How many light bulbs are in Las Vegas casino lights? According to WikiAnswers, 9,000,000 light bulbs per floor. Last week, however, the International Legal Technology Association's 2010 annual conference resulted in a great deal more light in Vegas as one informative session after another caused "light bulbs to go off in my head."  There were... Continue Reading →

Matter-Based Budgeting [#ILTA10]

Budgeting transcends all sorts of fee arrangements -- whether hourly billing or alternative fee arrangements. So we should not limit the discussion to a particular kind of matter or billing approach. "This session [outlines] the essential elements required to develop a matter-based budget and how to track progress against it." Panelists: William Auther, Partner, Bowman... Continue Reading →

An #ILTA10 Survival Guide

To be honest, I found my first ILTA Conference a little overwhelming and wished I had been given more advice about how to take advantage of what was offered without crashing and burning. My solution was to do as much as I could and sleep as little as I could, but I acknowledge that this... Continue Reading →

Navigating the #ILTA10 Schedule

Too many choices! That was the reaction of one ILTA 2010 attendee. And, he is an ILTA Conference veteran. For the newcomer, those choices can seem overwhelming. The availability of so many educational options is a testament to the marvelous work done by my colleagues on the Conference Planning Committee and the ILTA staff, but... Continue Reading →

Bags and Baggage

Friday was crazy busy as I tried to wrap things up at work, while completing final preparations for ILTA 2010. In the midst of all of this, I found myself focused on bags and baggage: For a variety of reasons, I have to take a ton of gear with me to ILTA -- several mobile... Continue Reading →

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