Beyond knowledge management to better management
One constant challenge for knowledge managers in any organization is how to build support among your front line colleagues so that they adopt knowledge sharing behaviors and use your KM systems and tools. Some knowledge managers try various forms of marketing. Others simply harass their colleagues with pleas for better behavior. Still others co-opt senior... Continue Reading →
We have a friend who has great musical talent. So we were delighted but not surprised when we heard that one of his compositions had been selected to be added to a special collection at the Library of Congress. After all, his piece truly was beautiful enough to merit saving it for posterity. Unfortunately, I'm... Continue Reading →
One of the great challenges of KM 1.0 is that we have to make guesses about the future when populating our document repositories. When considering whether or not to add a particular document to the collection, we have to make a bet as to the likelihood that this particular content item will be useful or... Continue Reading →
Years ago, Saturday Night Live gave us the secret to effective knowledge sharing within the enterprise. In the famous words of Linda Richman on Coffee Talk: "Talk amongst yourselves!" I was reminded of this when reading Tweeting your way to closing the skills gap on your plant floor, which cites Benjamin Friedman, the co-author of ... Continue Reading →
It turns out that lawyers are human after all - at least with respect to their all too human inability to plan appropriately. Heidi Grant Halvorson recently published an interesting post on the planning fallacy, which is what psychologists call the inability to estimate accurately how much time an activity can take. Halvorson's review of... Continue Reading →
We'll be hosting 15 friends and family for Easter Dinner so I'm deep in the throes of menu planning. Since we always serve lamb, much of the recipe exploration has focused on side dishes. This search led me to a traditional companion to roast lamb: ratatouille. For those of you who have never sampled this... Continue Reading →
If there is one unlimited resource in this world, it's the human capacity to find ways to avoid work. Everyone has had an hour or a day when it was very hard to focus on the thing that had to be done. So what have we done instead? Anything but that one required thing. This... Continue Reading →
"Drinking your own champagne" was how Jo Hoppe, CIO of Pegasystems, described the process that some with a less elegant turn of phrase have called "eating your own dog food." It means using your own products and taking your own advice. It also means moving out of the world of the theoretical into the painfully... Continue Reading →
Some things cannot be rushed. I was reminded of this truth when reading the description of Joseph Priestly in Jack Vinson's book review of The Invention of Air: The book is engagingly written, describing Priestly in both his positive and negative qualities and how his work fits into the greater context of what was happening... Continue Reading →
When the cat's away, you know what those mice do. But, do you know why? According to a report by Rachel Zupek, it's often about the kind of boss that cat is: It's a direct reflection of the boss's leadership. When a workplace isn't compelling to people -- where employees lack the desire and ability... Continue Reading →
Above and Beyond KM 