Beyond knowledge management to better management
Let's start with the premise that you're fantastic. In fact, you're well-trained, experienced and routinely exhibit good judgment. So, do you need a checklist? Ask a pilot or a surgeon. Surgeon Atul Gawande did exactly that and learned some interesting -- and sobering -- things. In a recent interview, he discussed his latest book, The... Continue Reading →
December is the month for nominations for the Canadian Law Blog Awards (or CLawBies). In typically understated Canadian fashion, bloggers are asked to nominate other blogs and bloggers of note, and to modestly refrain from plugging their own work. In the spirit of the season (and of these generous awards), here are my nominations: What... Continue Reading →
Given the economic realities of this year, many firms have found themselves unable to offer their employees material increases with respect to either salary or benefits. So how do you let colleagues know they are valued when you don't have cash? It's simple -- use Credit. When I say "use credit," I don't mean to... Continue Reading →
Tell me one riveting story about your knowledge management system or its content. Just one. <I'm waiting...> Nothing? Too bad. You and your KM system have flunked an essential test. We've been raised from childhood to hear and tell stories. We listen and we remember, sifting through the words until we find some meaning. That's... Continue Reading →
KMWorld is running a survey about various tools and vendors. Among the areas under scrutiny is Social Media. Here's what KM World wants to know: What is your CURRENT status regarding...Social Media and related tools? Deployed enterprise wide in multiple departments Deployed effectively in specific departments Currently deploying; not effective yet Under investigation Don't know... Continue Reading →
In a rousing presentation this summer at ILTA09, Jason Ryan Dorsey gave us a terrific overview of how the presence of as many as four generations in the workplace at once can lead to tensions or opportunities, depending on the quality of their management. The generational differences he described in his talk were quite striking.... Continue Reading →
Perhaps it was irrational exuberance, but the frothy buzz surrounding social media was nearly irresistible. According to the social media happy talk, all we had to do was start sharing at work and the world would be a better place. We were told that social media was the next big thing and we'd better hurry... Continue Reading →
After years of sitting quietly listening to the complaints, I've finally had enough. Critics of the legal profession and the billable hour speak of all lawyers as if they are identical, mindless billing machines. While many (but not all) of us do account for our time by the billable hour, that does not necessarily mean... Continue Reading →
Collaboration is like motherhood and apple pie. Who will publicly say that it's a bad thing? Nevertheless, many knowledge workers have private work habits that inhibit collaboration. Further many of their organizations don't do enough to change these behaviors. Why? In many cases, because they have not yet realized the enormous benefits that can accrue... Continue Reading →
What a wonderful surprise! Today the ABA Journal released its Third Annual Blawg 100 List and I'm delighted to report that Above and Beyond KM has been included in that list along with some truly remarkable law blogs. The list was compiled by the Journal's editors, who this year asked readers of legal blogs to... Continue Reading →
Above and Beyond KM 