Where is Your Failure Report?

If your organization is populated by perfect people with a perfect track record, feel free to ignore this post. For the rest of you, I'd urge you to spend a little time with Engineers Without Borders Canada. This nonprofit was founded in 2000 by two young engineers who had "a dream of an organization that... Continue Reading →

A Law Firm Lesson from Apple

Okay. I'll admit to a fangirl moment (or three) as I watched the much-anticipated Apple announcement. Apple had lots of good news for device junkies: bigger and better phones and a gorgeous new watch. Wedged between the announcements about new devices, however, was an interesting introduction to an innovative service: Apple Pay. In brief, Apple... Continue Reading →

When Dysfunction Leads to Disaster

 If the consequences had not been so tragic, the situation would have been laughable. The project team had been warned that there could be massive problems if they proceeded with their plan, yet the boss insisted on going ahead with the project. Later, when some members of the team wisely decided that a change of... Continue Reading →

What ever happened to?

 Every so often magazines will run a feature that begins with the words, "What ever happened to...?" Sometimes, the question they ask is "Where are they now?" Often their curiosity is focused on child stars who once seemed ubiquitous but now have all but disappeared. There are even websites devoted to these critical questions. For those... Continue Reading →

Teamwork is Hard Work

Most blog posts I publish here are written from my home office in New York City.  This one is an outlier -- I'm writing from the balcony of my hotel room, which overlooks the Mediterranean. What brings me to the French Riviera? Believe it or not, work. (It's hard work, but someone's got to do... Continue Reading →

Mark the Occasion

 It's graduation season again. Families all over the country will travel to academic institutions near and far to celebrate the completion by their loved ones of a course of study. Part and parcel of the process are the obligatory speeches*: the largely forgettable speeches filled with unwanted advice rendered in solemn tones by local worthies;... Continue Reading →

What Yoda Knows

 An upcoming client engagement requires that I consult Yoda. Really. (I love my job!) Accordingly, I've spent some time recently researching the wisdom of Yoda and have discovered that his insights are beneficial to padawan learners in a variety of disciplines, including knowledge management. "The fear of loss is a path to the Dark Side." ... Continue Reading →

A Fitter Bit for Lawyers?

One of the biggest stories at the recent South by Southwest Interactive Festival (SXSW) concerned wearable technology. This technology comes in the form of accessories (e.g., wristbands, watches, rings, pendants, bags, etc.) and clothing that collect and process data or provide other functionality. Most folks are familiar with Fitbit, Google Glass and the Pebble watch,... Continue Reading →

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