Beyond knowledge management to better management
Do you really know how your colleagues work? Do you really know what they need? Are you sure? If you don't truly understand them, how can you provide the right knowledge management and technology support to help them? Every time I hear someone in law firm knowledge management or IT say "Our lawyers would never...,"... Continue Reading →
Shift happens -- even in law firms. Are you ready? That's the question that kept surfacing at the ILTA09 conference last week. You'd have to be living under a rock not to have noticed the impact of the economy on law firms and their clients alike. Thankfully, ILTA09 didn't just remind us of the bad... Continue Reading →
Above and Beyond KM 