Milkshakes and Purple Cows

One persistent issue that arises in the world of knowledge management is how best to market your systems and services. Unfortunately, discussions of this issue often devolve into descriptions of tactics: launch email blitzkriegs, offer food to encourage attendance at training sessions, bribe potential users with the latest i-device or (in lower rent populations) Starbucks... Continue Reading →

Disrupt Yourself

httpv://youtu.be/FPFMcCgWCdg We sometimes joke in our family that the moment  you think you have everything organized and on an even keel -- watch out! Something is bound to occur suddenly to upset that equilibrium: a key member of your team decides to relocate to be closer to family a strategic vendor goes out of business... Continue Reading →

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