AI Practice and Ethics for KM

A conversation about responsible AI, machine learning, ethics, and knowledge management. Boinodiris and Snowden discuss the differences between human and machine intelligence and what happens when we blindly rely on machines.

Keynote: The Role of Knowledge and Information in Crisis Management #KMWorld

Speaker: Dave Snowden, Chief Scientific Officer, Cognitive Edge Session Description: Crisis management has moved from planning to a day-to-day reality. However organizations are ill equipped to manage a situation where we are dealing with unknown unknowables or have to deal with multiple Black Elephants (something that changes everything!) competing for resources and attention. What is... Continue Reading →

Dave Snowden Keynote: Big Data vs Human Data #KMWorld

Speaker: Dave Snowden, Founder & CSO, Cognitive Edge [These are my notes from the KMWorld 2013 Conference. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent I've made any editorial comments, I've shown those in brackets.] Session Description: Will... Continue Reading →

Topspin and Tacit Knowledge

Do you know what you know? And, more importantly, do you know how to communicate it effectively to someone else? For far too many of us, the answer to both of these questions is "No." To be fair, we may think we know the extent of our knowledge and may even believe we can be... Continue Reading →

Coalition of the Willing

Lawyers in most firms are given a lot of freedom to decide how to manage their own knowledge. In fact, it's a rare law firm that can demand that its lawyers handle their knowledge in a particular way. For many, the battle began and ended with the document management system. At this point, most firms... Continue Reading →

Defining Ourselves

One of the thorniest problems we've faced in knowledge management has been how to explain what we do. Ray Sims set out to determine if there was a definition of knowledge management that could help with this. What he discovered was not one or two, but rather 62 definitions of KM. That's more than one... Continue Reading →

Linear is Not Always Best

Our society has made a fetish of linear thinking. We've been trained to expect that A will lead to B, which in turn will lead to C. We breathe a sigh of relief whenever we experience what Webster's New Millennium Dictionary of English describes as a "step-by-step progression where a response to a step must... Continue Reading →

Knowledge Management 101?

Sometimes we just want someone to tell us what needs to be done and how to do it.  For those moments, there are hundreds of "how-to" books that purport to tell us how to "do" knowledge management -- beginner's guides, dummies' guides, idiot guides, lazy person's guides, etc. They are in the bookstores and their... Continue Reading →

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