The Mayo Clinic staff describe whiplash as, a neck injury that can occur during rear-end automobile collisions, when your head suddenly moves backward and then forward — similar to the motion of someone cracking a whip. These extreme motions push your neck muscles and ligaments beyond their normal range of motion. Whiplash is what I... Continue Reading →
Promoting Your ILTA Session Through Social Media
Social media is now so much a part of our lives that it's hard to remember a time when we didn't have immediate access to the deep (and occasionally trivial) thoughts of people far and wide. With the ubiquity of social media comes the challenge of using it for good. To that end, the International... Continue Reading →
Life After PowerPoint [#ILTA12]
Kudos to the International Legal Technology Association! The organizers of the ILTA 2012 Conference are putting real effort into finding new ways of turning their already rich educational sessions into true interactive learning opportunities. That's a big change from the presentation mode of three or four experts (with PowerPoint deck) that has been the standard... Continue Reading →
Enterprise 2.0 at the State Department
It's wise to creep out of our law firm silos from time to time to see how people in other walks of life approach knowledge management. Each time I venture out I inevitably discover that some of the challenges facing law firm knowledge management personnel are shared by our colleagues in other industries. Better still,... Continue Reading →
Make KM Count in 2012
Your New Year's Eve celebration is a now a dim memory and, hopefully, you've fully recovered from the revelry. Now comes the hard part -- putting plans in place to make 2012 a year in which knowledge management really counts in your organization. This is not just about creating a list of interesting projects and... Continue Reading →
Legal Process Outsourcing: Ethical, Practical & Legislative Considerations
This session on Legal Process Outsourcing (LPO) was presented by Mark Ross, VP Legal Solutions at Integreon and David Stanton, a litigation partner in Pillsbury's Los Angeles office. Mark is an experienced UK litigation solicitor and former partner at the UK law firm Underwoods Solicitors. Underwoods was the first UK law firm to outsource legal... Continue Reading →
The State of Law Firm KM 2010
The Knowledge Management Peer Group of the International Legal Technology Association (ILTA) is once again sponsoring a survey to determine the current state of law firm knowledge management. Given the upheavals in the legal industry of the last few years, it will be interesting to see what if any changes emerge from the survey data.... Continue Reading →
Do Generational Differences Matter? (ILTA09)
Jason Ryan Dorsey has mastered the art of "edutainment." Over the course of a rollicking keynote address and subsequent 90-minute presentation he shook us out of our complacency about the impact of generational differences in the workplace. (A cautionary note: As I was tweeting his 90-minute session, several readers asked what data he had to... Continue Reading →
Help Law Firms Deliver Value (ILTA09)
Shift happens -- even in law firms. Are you ready? That's the question that kept surfacing at the ILTA09 conference last week. You'd have to be living under a rock not to have noticed the impact of the economy on law firms and their clients alike. Thankfully, ILTA09 didn't just remind us of the bad... Continue Reading →
Where Is KM Now and Where Is It Going?
Do current economic conditions have you concerned about the viability of law firm knowledge management? Would it be helpful to your thinking to hear from law firm KM experts on the current state of KM and where they think it's headed? If so, consider tuning into the webinar offered by the Knowledge Management Peer Group... Continue Reading →