Keynote: Chris DeSantis – The Crucible of Experience as a Catalyst for Leading #ILTA13

Chris DeSantis is an independent consultant specializing in the delivery and design of management and organizational development solutions. This is how the ILTA conference website describes his talk: As IT professionals in legal, we manage a variety of projects and initiatives in an increasingly challenging environment. To be successful, we need extraordinary communication skills and... Continue Reading →

KM in Support of Firm Operations #ILTA13

The speakers in this session are Felicity Badcock (Head of Knowledge Management, King & Wood Mallesons); Ginevra Saylor (National Director of Knowledge Management, Dentons Canada LLP), and Shy Alter (ii3). The moderator is David Hobbie  (Litigation Knowledge Manager, Goodwin Procter). The Conference website describes this session as follows: Legal knowledge management lies at the intersection of substantive legal... Continue Reading →

Storytelling to Transform Your KM Projects, Strategy and Culture #ILTA13

Tracey Erin Smith (Founder, soulOtheatre)  and Ginevra Saylor (National Director, Knowledge Management, Dentons Canada LLP) [These are my notes from the International Legal Technology Association's 2013 Conference. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the... Continue Reading →

Fool Me Once #ILTA13

Stepping off an early morning flight, I was not at my best when I landed in Las Vegas in August 2010. That's my excuse for the stupid thing I did that morning. What happened? I put my weary body into a taxi and didn't pay close attention when the friendly cab driver welcomed me to... Continue Reading →

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