Milkshakes and Purple Cows

One persistent issue that arises in the world of knowledge management is how best to market your systems and services. Unfortunately, discussions of this issue often devolve into descriptions of tactics: launch email blitzkriegs, offer food to encourage attendance at training sessions, bribe potential users with the latest i-device or (in lower rent populations) Starbucks... Continue Reading →

Breaking Strategic Groups Out of IT [#ILTA11]

The speakers in this session: (i) John Alber (Bryan Cave), (ii) Timothy Corcoran (HubbardOne), (iii) Gerard Neiditsch (Mallesons) and (iv) Jeffrey Rovner (O'Melveny). [These are my notes from the International Legal Technology Association's Conference 2011.  Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical... Continue Reading →

Light Bulbs in Las Vegas [#ILTA10]

How many light bulbs are in Las Vegas casino lights? According to WikiAnswers, 9,000,000 light bulbs per floor. Last week, however, the International Legal Technology Association's 2010 annual conference resulted in a great deal more light in Vegas as one informative session after another caused "light bulbs to go off in my head."  There were... Continue Reading →

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