Law firms in England were famous in earlier years for hiring armies of practice support lawyers to carry out knowledge management activities. By contrast, many North American firms have resisted doing this because of the personnel costs and management challenges involved. In lieu of armies, some North American firms have opted to throw technology at... Continue Reading →
Law Firm KM and Revenue
One of the presenters is showing us a website his firm created. Originally it started as a knowledge management project in which they wrote a treatise and put it online on a subscription basis. This website includes links to and summaries of regulatory decisions, coupled with an excellent search function. In fact, the search engine... Continue Reading →