If the first quarter of this year is a portent, 2022 promises to be challenging. So how do we ensure that 2022 is not a repeat of 2020? Retreating to 2019 is not the answer. Instead, use what we've learned since 2020 to improve our outcomes.
Beyond knowledge management to better management
If the first quarter of this year is a portent, 2022 promises to be challenging. So how do we ensure that 2022 is not a repeat of 2020? Retreating to 2019 is not the answer. Instead, use what we've learned since 2020 to improve our outcomes.