Written in the Stars:The Truth Behind Lawyer Personalities and KM Adoption

Sally Gonzalez is Global Chief Information Officer, SNR Denton US LLP. [These are my notes from the 2012 Ark Group Conference: Knowledge Management in the Legal Profession. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the... Continue Reading →

October 25, 2012

Why IT Doesn’t Matter and KM Matters Even Less to Clients #ILTA12

Why IT doesn't matter and KM matters even less to clients: how to align services with expectations. This title is what John Alber calls ""a sharp stick in the eye, which is the shortest path to the brain." The speakers are Sally Gonzalez, Risa Schwartz and Felicity Badcock. They will focus on what clients want... Continue Reading →

August 28, 2012

Up ↑