When you use a search engine, you're thinking aloud. It's almost as if you're standing in the middle of Central Park or Hyde Park shouting, "Does anyone know anything about [X]?" In Central Park, at least, people are likely to ignore you and just keep walking. What would happen, however, if someone stopped, paid attention,... Continue Reading →
The KM Solution?
In a recent meeting, a vendor said with great enthusiasm, "Let me show you our KM solution." For a brief moment of intense joy, I actually thought I was about to experience KM enlightenment. I should have known better. After a bit of fanfare, he unveiled ... a search engine. Admittedly, it appeared to be... Continue Reading →