Creating an Optimal KM Value Strategy [#ILTA11]

The speakers in this session: (i) Sally Gonzalez, Senior Director, HBR Consulting, (ii) John Gillies, Director of Practice Support, Cassels Brock, (iii) Steve Lastres, Director of LIbrary & Knowledge Management, Debevoise & Plimpton. [These are my notes from the International Legal Technology Association's Conference 2011.  Since I'm publishing them as soon as possible after the... Continue Reading →

Avoid Depression

A friend at another firm e-mailed me today thanking me for my earlier post, What's Your KM Priority?   In her e-mail she said, To me KM has to be `strategic' to avoid being depressing. On this gray, rainy day in New York City, I know exactly what she means.  The purpose of strategy is to... Continue Reading →

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